From a customer using "Square"
Feb.. 27, 2017
"Timeliness, Quality, Customer Service, Thoroughness, Other
When I make the mistake of visiting I find that your selection is so beautiful, I always end buying something even though I had promised myself to abstain -- next time."
Thursday Oct 19, we had the pleasure of visiting your store and greenhouse in Pasadena. We were on our way home to Tyler from our boat on Mobile Bay Al. My wife and I have just recently become interested in orchids and had seen your web sight so we decided to come to the Houston area and spend the night and visit Clown Alley before coming on to Tyler.
We were met by Salvador as we got out of our SUV and were treated to the most enjoyable 2 hours we have had in a long time. Salvador was so gracious and showed us everything as well as answering all of our beginners questions.
I told him as we first arrived that we planned to build a orchid house and would probably not buy anything on that visit but just wanted to see what was available. Well, after 2 hours of Salvadors great hospitality, we came away with 14 new plants that we don't know what to do with until we can get our orchid greenhouse built.
We were sorry we missed meeting you (the Stubbings) but hope you had a nice visit to California. You could not have left a better person minding the store.
Guy and Joan Pyron
I received my order today in perfect condition. The plants were packed very well. C. leudemanniana was smaller than expected (you must have been running low on inventory) but you certainly made up for it by sending a much larger size of the Blc. G. City "Black Orchid" and am very glad. I ordered the same cultivar and you sent it to me after the SWROGA show last Oct. It's doing fine also even though it is smaller than the one I just received....The B. Jimminey Cricket looks great also.Thanks again. I'm glad I stumbled upon your anniversary discount week. Later!
Central East Texas Orchid Society:
"CETOS thanks you both for visiting us in Tyler, especially driving up that day in such terrible weather!....As always, your program was most knowledgeable & entertaining.& always enjoyable. ..Again, many thanks from CETOS."
Feedback from Square Customer July 18,2016
Quality, Timeliness, Customer Service, Thoroughness
Wonderful facility, highest quality plants/supplies, and top-notch service!!!!
I visited your Orchid business yesterday with my husband for the first time and what a pleasure! I was totally surprised at the wide variety of orchids, but also at the warm welcome and willingness to help an “amature orchid grower”. Thank you very much for all the help in picking out two orchids and I can’t wait to return! Does this mean I am addicted to Orchids? If so, I am among good company.
Face : Wait Time, Selection, Customer Service, Quality, Environment
“You were so helpful in helping me choose my orchid pot. It is the perfect size....not too large after all.”Customer writes (Dec 10,2015)
"Customer Service, Timeliness, Thoroughness, Quality, Other"
“Clown Alley has an excellent selection of plants that has me coming back time and time again. The staff is very friendly and knowledgeable.” Customer writes "Quality, Timeliness, Customer Service. Thoroughness. I do so love my visits here."
Thank you so much! The plants came in and they look great. I will definitely spread the word about CAO and would be happy to write a testimonial if you want one.
Also, I'm involved with the orchid society in ABQ. Would you be interested in speaking and selling at an event? It's a small but well attended orchid society.
On Oct 7, 2015 9:19 AM,
Hi John, I just wanted to tell you that I got the two orchids last Sat. They look very healthy and I love that they are blooming. Thank you so much, I am so pleased. They do make me smile! I will keep checking your web site for something I can't live without. Thanks again. Oh, the Brassia Haleahi Spider has the cutest blooms open it. Diane Terry"
"Thanks for the very nice-looking Blc. Erin Kobayashi 'Amy Chen' with multiple leads!"...Stephen Warwell
"Thank you so much for the orchids and fancy pots that you donated for Revive to Survive's Silent Auction. The display looked terrific. Overheard so many people saying how beautiful the plants looked."
Auction.Plaudits from Harry Baxley: "Hello Mr. Stubbings, Received a Phal. Gigantea from you and it is beautiful, well grown plant...Just glad I found you guys on ebay and elsewhere.Looks like you guys might be the new Oak Hill. We really need one."